Your Pod journey, let us show you around

Never used self storage before or just new to The Storage Pod?  Let us take you through your pod journey from start to finish so you can understand how it works and what makes us different.

Getting started

Your starting point is discussing your requirements with us – we can offer you all the advice you need on the best size of pod for your needs, so always feel free to drop into our reception where someone is always on hand to help, or just give us a call. We offer pods of all sizes from storing an overrunning shoe collection to the contents of a whole house.

If you have got in touch direct, we can then provide you with a quote based on your requirements, but it’s also really quick and easy to request a quote via our website.

Packing

As you are getting everything ready to move into your pod don’t forget essential packing tools. We’ve got a wide range of boxes available from small to wardrobe sized boxes, bubble wrap, tape and furniture and mattress covers . Find more packing tips and advice here.

Your first day

 Once booked the pod is all yours from the date you requested. It will be available to access from first thing that morning. When you arrive you will need to pop in and we will give you your pin code for the main storage entrance. We’ll also need to take some ID and make sure you aren’t planning on storing any items we deem unsafe. Remember to bring your own padlock for your pod – or alternatively you can buy one from us direct on site.

If we haven’t already shown you your pod location we can take you there, but the site is well signposted to navigate your way around and you’ll see some friendly Podette faces as you make your way to your pod.

Unloading

Whether you are doing the heavy work yourself, or have employed a removals company – you can park outside the facility and we can provide trolleys of various sizes to help you get your items into your pod.

If you’re moving large palettes we also have pump trucks to make life easier.

If your pod isn’t on the ground floor all levels are fully accessible via large lifts which can accommodate big items no problem.

Security

As well as CCTV throughout the building and the entrance, each pod is individually alarmed. When you enter your pin code at the main entrance door this will de-active your pod’s alarm each time you visit. And when you enter it to leave the alarm is activated again.

Visiting

Once you are all moved in you are free to come and go and visit your pod as and when you need to. Give us a wave in reception though, it’s always nice to see you. Simply enter the pin access code you were given at the main door, make your way to your pod and unlock your padlock.

Changing pods

We have pods of all sizes so if at any time you need a bigger space, or have moved some items out and could do with a smaller pod, just get in touch and we can make arrangements. Your pod charges may go up if moving to a bigger pod but we can discuss this with you. And likewise a smaller pod may reduce your costs.

Extras

More than just storage make the most of your time with us. We have docking stations where you can catch up on work, free Wifi throughout the building and even meeting rooms you can hire.

Leaving my pod

Obviously we will be sad to see you go, but self storage is typically a temporary solution so we are very flexible. When the times comes to move out we will refund any unused rental fees, wish you all the best and hope to see you again in the future. And we’d be really delighted if you leave us a great review of our services on feefo.